Your personal information is completely safe with us. Learn on this page how we collect, use, and protect your data.
Last Updated: January 2025
When you create an account at 111 online, we collect your name, email address, mobile number, and date of birth. This information is used to verify your identity and keep your account secure. We confirm that you are over 18 years of age, as our platform is for adults only. Your information is never sold to third parties. We retain all data in accordance with applicable laws in Bangladesh.
During deposits and withdrawals, we collect the necessary payment information, such as mobile banking numbers (bKash, Nagad, etc.). We never store full card numbers or bank passwords. All financial transactions are secured through SSL encryption. Transaction history is used solely for account verification and fraud prevention. We ensure that your financial information is stored with the highest level of security.
We automatically collect information about which games you play, how long you spend on the platform, and which features you use most. This data helps us improve our service quality and personalize your experience. Your device type, operating system, and browser information may also be collected. This information is never shared with third parties in a way that identifies you. This data is analyzed to ensure responsible gaming.
We use your information to manage your account and process transactions. This information is needed to provide customer support and resolve technical issues. We analyze user behavior before launching new features and games. Relevant offers and notifications are sent based on your preferences. 111 online is always committed to ensuring the best experience for you.
We monitor login activity to protect your account from unauthorized access. If suspicious transactions or unusual activity are detected, we take immediate action. We comply with applicable laws to prevent money laundering and fraud. By verifying your information, we ensure the platform is safe for everyone. In the event of a security breach, we will notify you promptly.
Important account updates, transaction confirmations, and security alerts are sent to your email or mobile number. You can opt out of promotional messages at any time — simply opt out from your account settings. Essential service-related messages cannot be disabled, as they are critical to the security of your account. We will never ask for your password or full payment details via email. Stay alert to phishing messages and contact our support if you have any suspicions.
You can request to view, correct, or delete your personal information stored with us at any time. Even after account closure, some information may be retained for a specified period due to legal obligations. Data correction requests are generally processed within 7 business days. For any questions regarding your rights, please contact our support team. We are always committed to responding to your requests with full transparency.
Our website uses cookies to enhance your browsing experience. Essential cookies are necessary for the core functionality of the site and cannot be disabled. You can control analytics and preference-based cookies through your browser settings. Disabling cookies may cause some features to not work properly. We do not use third-party tracking cookies that reveal your identity.
We never sell your personal information or share it for advertising purposes. Limited information may be shared with trusted payment gateway partners for payment processing. Information may be disclosed to authorities under legal obligations or court orders. All third-party partners are required to comply with our privacy standards. We make no compromises when it comes to protecting your information.
We may update this Privacy Policy from time to time. We will notify you by email or through the platform before any significant changes take effect. The effective date of the updated policy will always be noted on this page. Continued use of the platform after a policy change will be considered your acceptance of the new policy. We recommend that you visit this page regularly.
If you have any questions about the Privacy Policy, our support team is always ready to help. You can find answers to common questions on our FAQ page, or contact us directly. Your security and privacy at 111 online are our top priority.